EMPLOYMENT TERM: FULL TIME – PERMANENT
DEPARTMENT: SERVICE DELIVERY MANAGER
DEPARTMENT: SERVICE DELIVERY MANAGER
SUMMARY OF JOB RESPONSIBILITIES:
Transactions Epins Limited is on a mission to build a new kind of distribution company; one that aims to improve connectivity between our partners and their customers. Data management and E-Commerce is a critical medium through which we will meet these objectives, by leveraging our existing network, identifying new markets, streamlining products and channels to serve customers.
Transactions Epins Limited is on a mission to build a new kind of distribution company; one that aims to improve connectivity between our partners and their customers. Data management and E-Commerce is a critical medium through which we will meet these objectives, by leveraging our existing network, identifying new markets, streamlining products and channels to serve customers.
The Incumbent has responsibility to:
- Support the General Managers for Recharge in each territory in the planning and delivery of solutions for E-Commerce including: P2P, bill payments, mobile payments, POS, card acquiring, ecommerce gateways, e-ticketing, remittance, and other electronic products.
- Work closely with the Group IT team to create a central data warehouse that will consolidate information from all the companies in the Facey group.
- Maintain and build on our existing platforms while developing a plan to build a bespoke platform for the delivery of ecommerce solutions with the goal of increasing the product offerings of the platforms currently in use while reducing overall operational expenditure.
- Manage the IT team setting objectives linked to the business strategy and doing the required performance appraisals.
- Provide direct support in the areas of tactical and strategic IT planning.
- Ensure the uptime of the transactional environment complies with all Service Level Agreement.
- Manage the project lifecycle including the rollout of all new products.
- Maintain the integrity and interaction of multiple large datasets.
- Provide analytics and reports to functional and business managers, ensuring the data provided is accurate and on time.
- Solve complex logic problems and constantly review and refine the datasets in order to maintain or improve their performance.
- Define the requirements specification for E-Commerce Solutions integration.
- Manage E-Commerce projects.
POSITION SPECIFICATION
Education and Experience
• Bachelor’s degree in Computer Science.
• MBA, Masters in Finance or equivalent.
• 4 years’ experience as a senior member of an information systems team.
• 2 years’ experience managing a high volume electronic transaction processing environment.
• Database administration certification (MS SQL, MySQL, Oracle) an asset.
• Amazon EC2 or Microsoft Azure experience an asset.
• Project management experience.
Education and Experience
• Bachelor’s degree in Computer Science.
• MBA, Masters in Finance or equivalent.
• 4 years’ experience as a senior member of an information systems team.
• 2 years’ experience managing a high volume electronic transaction processing environment.
• Database administration certification (MS SQL, MySQL, Oracle) an asset.
• Amazon EC2 or Microsoft Azure experience an asset.
• Project management experience.
Knowledge, Skills and Abilities
• Solid understanding of how new technologies can help engage businesses and consumers.
• Knowledge of the recharge, bill payment, remittance, and credit card acquisition services.
• Recognized thought leadership in retail, ecommerce and loyalty programs a plus.
• E-Commerce experience is desirable.
• Collaborative approach - able to build relationships with key stakeholders and clients.
• Able to conduct meetings, events and seminars customers and internal stakeholders.
• Excellent problem solving and decision making skills.
• High level of initiative and enthusiasm.
• Solid understanding of how new technologies can help engage businesses and consumers.
• Knowledge of the recharge, bill payment, remittance, and credit card acquisition services.
• Recognized thought leadership in retail, ecommerce and loyalty programs a plus.
• E-Commerce experience is desirable.
• Collaborative approach - able to build relationships with key stakeholders and clients.
• Able to conduct meetings, events and seminars customers and internal stakeholders.
• Excellent problem solving and decision making skills.
• High level of initiative and enthusiasm.
Qualified candidates are invited to email their applications to recruitment_ja@yahoo.com by Wednesday, May 4, 2016.
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